CONFLICT RESOLUTION
From time to time, contentious issues will arise in the workplace. The catalyst may not be work related, but the impact on the involved party’s performance and conduct certainly will be.
Unresolved conflict could lead to:
Lower productivity from the parties involved and their colleagues
Lost management time dealing with the conflict and the impact on the working environment
Increased sickness absence to escape the daily pressures of the conflict
Additional secondary conflicts as colleagues take sides
Increased errors
Low morale
It could even result in:
The loss of valuable skills and experience from the business
Employment tribunal claims
Reputational damage
Mediation
Mediation is an excellent tool for resolving workplace conflict and one that many businesses are increasingly taking advantage of.
Visit our news and articles to learn more about the mediation process and how it can help your business.