Conflict resolution

From time to time, contentious issues will arise in the workplace. The catalyst may not be work related, but the impact on the performance and conduct of the parties involved certainly will be.

Unresolved conflict could lead to:

  • Lower productivity from the parties and their colleagues
  • Lost management time dealing with the conflict and the impact on the working environment
  • Increased sickness absence to escape the daily pressures of the conflict
  • Additional secondary conflicts as colleagues take sides
  • Increased errors
  • Low morale
 

It could even result in:

  • The loss of valuable skills and experience from the business
  • Employment tribunal claims
  • Reputational damage